Aurea


Customer Experience Platform


Modernize, Automate

and

Monitor




CX Monitor CX Process CX Messenger


Monitor and measure every system and process at the speed of business
Move the needle to 100% uptime
You can't afford delays in identifying and fixing the application issues that affect your customers.

CX Monitor speeds your ability to detect potential pitfalls and gaps in system operations and performance, and swiftly correct them to improve customer experience.



AUTOMATED SYSTEM DISCOVERY


Automatically discover all the systems in your infrastructure involved in a business process, so you have total visibility as changes or additions happen over time.
PROACTIVE TOOLS FOR ROOT-CAUSE ANALYSIS


Reduce your time to identify issues and perform root-cause analysis by 85%. When you understand the issue root-cause, you have the insight you need to make process and system changes to prevent them.


COMPREHENSIVE SYSTEM MONITORING


Move the needle to 100% uptime. CX Monitor continually tracks and monitors all processes with proactive issue identification and notifications so you can respond to and resolve issues even faster.
TAP INTO THE POWER OF ENTERPRISE


CX Monitor Enterprise taps into the power of big data to capture, analyze, and understand all of your data, enabling real-time analytics. And, with auto-configuring embedded agents, you can scale IT services even faster.


Key Features

Automated discovery of system services

Multi-protocol support

Root-cause analysis

Transaction and business context reporting

Big Data repository access

Elastic Cloud monitoring via self-registering agents


Real-time telemetry and dashboard

Cloud deployment option (MaaS)

Access to all future Enterprise releases

Unlimited CX Process Enterprise(via subsc.)

Unlimited CX Messenger Enterprise(via subsc.)

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Ensure that your business process automation can adapt to and keep pace with your evolving infrastructure.


Model the precise experiences

CX Process provides the business process management building blocks you need to support complex application environments.

Enabling you to model and measure multi-channel customer journeys.



MODEL AND DEPLOY FOR EVERY CHANNEL


With CX Process, you can model the precise experiences you want customers to have - and then easily roll them out across web, mobile, and physical touch points
LET BUSINESS AND IT SPEAK THE SAME LANGUAGE


Bring IT and business teams together so they can work collaboratively to achieve their goals across every customer journey - whether it's technology or human-powered.


DRIVE CONTINUOUS IMPROVEMENT


With built-in monitoring, you can optimize and analyze your customer interactions around the clock - with the level of granularity you need to drive continuous improvement against target goals.
TAP INTO THE POWER OF ENTERPRISE


CX Process Enterprise speeds every process by offering cloud-based deployment options, automatic system instrumentation, and tools to support Apple iOS mobile apps.


Key Features

Design and deploy multi-channel processes

Manual system instrumentation

Human-centric workflow

Business rule management

Case management foundation

Business event processing

Process analytics

CX Studio for model-based integration

Automatic system instrumentation

Apple iOS mobile process containers

Mobile responsive, user interface

Deployment from the Cloud

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Aurea's industry leading Enterprise Service Bus (ESB) lets you adapt and change your infrastructure with plug-and-play speed and ease.


Plug and play

With CX Messenger, you can integrate technologies without getting bogged-down in time consuming custom implementations or high-risk roll-outs.

Sophisticated messaging bus that facilitates swift and simple integration of mission critical systems.



MULTIPLE PROTOCOL MESSAGING SUPPORT


Solve the most challenging connectivity problems across SOA, REST, SaaS, and APIs. CX Messenger provides a unified, hybrid integration platform that creates a seamless network of apps, data, and devices.
FLEXIBLE ENTERPRISE MESSAGING


Enable reliable, flexible services for the exchange of critical business data, including connectivity, message transformation and routing, transaction mediation, and process orchestration.


CONTINUOUS AVAILABILITY ARCHITECTURE


Slash failover time without shared storage. CX Messenger's patented high-availability deployment mode includes real-time replication across clustered servers, including messages and transactions.
TAP INTO THE POWER OF ENTERPRISE


CX Messenger Enterprise delivers advanced API management capabilities, more than doubled messaging capacity and 10x data capacity, and real-time metrics to diagnose and resolve flow-control issues.


Key Features

Docker and micro-services architecture support

Enterprise messaging

Enterprise Service Bus

Continuous availability architecture

Dynamic routing

Deployment management

CX Studio for model-based integration

API security and management

Real-time metrics collection and streaming

2x message throughput

REST Cache (6x performance)

POJO Cache (2.5x performance)

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contact us
+90 (216) 385 76 45
info@orkanbilisim.com.tr
Tellikavak sk 21/10
34738 Erenköy - Kadıköy
ISTANBUL - TURKEY
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